Customer Payment and Delivery Information

1.  You are required to pay while you place order. We use as a payment gateway in which case  your credit card information will never reveal to us.  You can pay by credit/debit card(Visa)  or paypal. ( Master Card is not accepted at the moment)

For All wholesale order please send your order inquiry first via email to Then we will negotiate the bulk price, issue invoice and only you pay after based on proforma invoice we send to you. 

2.  Your payment is secure after payment made as you can always claim back if you do not receive goods on time.  In such delay please inform us before making any claims so that we can sort out easily.

3.  For larger order we may also ask you to do bank wire transfer where online paying is not applicable. In such case please write to us before paying for bulk order .

4.   We usually ship goods after we receive payment  subject to availability. We use courier service that will deliver to your door. The delivery days depend upon the type of courier service available at deliver time. We usually use Aramex that delivers within 7-10 days .

5.  We use Aramex, Fedex, Ups, DHL and government postal service where appropriate . 

6.   We send you tracking number once we shipped the goods.  

7. For wholesale orders based on our mutual agreement, we send proforma invoice with wholesale price, shipping quote . Then once you agree on the proforma invoice , you may pay .  We can always refund for unwanted orders. So your payment is secured.

8.  If you want to use alternative payment method, do let us know so that we can offer other way to pay . 

9.  We usually ship goods on paper carton .